108 applicantsPosted by Agency
Get.It Recruit - Administrative ยท 2 days ago
Entry Level Help Desk
Cedar Rapids, IA
Full-time
Remote
Entry Level
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Insider Connection @Get.It Recruit - Administrative
Responsibilities
Respond promptly and professionally to inbound calls, chats, and emails from customers.
Diagnose and resolve technical issues, ensuring a seamless customer experience.
Educate customers on product features and promote additional services when appropriate.
Document detailed notes of each interaction and maintain accurate records.
Collaborate with team members to provide backup support as needed.
Qualification
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Required
Proficiency with Windows Operating Systems.
Ability to troubleshoot and resolve voice, data, video, and connection issues effectively.
Preferred
Prior experience in a call center or customer service environment.
Benefits
Equipment provided for remote work
Flexible scheduling options available
Performance-based bonuses and opportunities for advancement
Company
Get.It Recruit - Administrative
Get.It Recruit | Administrative - Helping companies of all sizes accelerate their hiring.
Founded in 2006Washington, DC
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
