Get.It Recruit - Administrative · 2 days ago

Sr. Director of Customer Marketing

Waltham, MA

Full-time

Remote

Director

$190K/yr - $273K/yr

13+ years exp

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Responsibilities

Elevate Customer Engagement: Design and implement executive engagement strategies and programs tailored to top-tier customers.

Expand Briefing Center Programs: Introduce global Executive Briefing Center experiences for esteemed prospects, customers, and partners.

Cultivate Executive Relationships: Lead the development and execution of Executive Advisory Boards for key customers and partners.

Collaborate and Enable: Align executive engagement strategies with business objectives and drive awareness and engagement.

Drive Footprint Expansion: Lead solution expansion initiatives aimed at enabling current customers and increasing adoption.

Measure and Share Impact: Utilize data-driven insights to evaluate the effectiveness of customer marketing programs.

Qualification

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Technology MarketingCustomer MarketingProject ManagementMarketingSalesProblem-Solving CommunicationRelationship BuildingHigh-EnergyResults-Driven

Required

13+ years of experience in technology marketing, including at least 4 years in customer marketing roles.

Bachelor's degree in Marketing, Business Administration, or a related field. Master's degree preferred.

Preferred

Proven proficiency in developing and delivering compelling executive customer engagement programs, with a focus on articulating program impact.

Excellent project management skills, with the ability to prioritize tasks independently and delegate effectively.

Demonstrated success in building strong relationships with customers and internal stakeholders, including executives, sales teams, product managers, and marketers.

Previous experience engaging with large brand customers through customer briefings and advisory board participation.

Strong understanding of marketing, sales, and communications priorities, with a track record of successful collaboration to deliver high-impact executive programs.

High-energy, results-driven personality with a passion for driving process improvement and thriving in a fast-paced, high-growth environment.