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Company

Original Job Post

Diaconia · 2 days ago

Relativity Administrator

Oxon Hill, MD

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Support a federal government instance of Relativity, delivering excellent customer service and solutions to stakeholders.

Prepare, process, and deliver collections, to review cases, and productions using Relativity, File Intelligence, and other eDiscovery tools.

Assist in scheduling customer deliverables throughout the internal workflow system.

Respond swiftly and accurately to day-to-day customer requests and support tickets in coordination with other duties.

Utilize Relativity expertise to provide support and training related to case functionality, document review and tagging, database administration tasks, advanced troubleshooting, and consultation on workflow solutions.

Deliver well-articulated, balanced, and informed communications consistently.

Ensure quality and consistency of deliverables throughout established processes, procedures, and best practices.

Participate in the development of new processes and technology enhancements to promote efficiency.

Establish, refine, and document processes and methodologies to enable successful delivery and quality control.

Serve as a key federal government stakeholder in the development of technical project documentation.

Establish collaborative and engaging relationships with all co-workers and federal team members.

Develop strong partnerships with federal clients and support team leaders to contribute to extraordinary customer service delivery.

Assist management and customers with other client service tasks as required.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Federal experienceEDiscoveryLitigation supportRelativity AdministratorRelativity Certified AdministratorSQL tablesScriptingMicrosoft applicationsData managementMS Office 365Cloud environmentsBackground checkCommunicationPresentationInterpersonalProblem-solvingAgile workActive Secret Clearance obtain/maintain Secret clearancePublic Trust ClearanceHubzone Area preferenceSmall Business Administration program knowledgeHistorically Underutilized Business Zones knowledge

Required

BS/BA Degree or equivalent work experience is required.

3+ years of federal experience in eDiscovery-litigation support as a Relativity Administrator.

U.S. Citizenship is required for this U.S. Federal Government client.

Active Secret Clearance or the ability to obtain/maintain a Secret clearance.

Mandatory and must possess active Relativity Certified Administrator (RCA) certification.

Excellent communication, presentation, and interpersonal skills with both eDiscovery technical teams-non-technical business leaders and federal government clients.

Ability to work in a fast-paced and agile work environment.

Experience and familiar with eDiscovery services covering all realms of the EDRM.

Previous work experience with SQL tables, scripting and Relativity templates and applications.

Proficient in Microsoft applications.

Comprehensive understanding of all data management, MS Office 365, and Cloud environments.

MUST be willing to consent to a background check including a criminal record check, employment, and education verification. No Exceptions!

Preferred

Active Secret Clearance or the ability to obtain/maintain a Secret clearance and nice to have a Public Trust Clearance.

Preference may be given if you live in a Hubzone Area (go to to check your status) which is a United States Small Business Administration (SBA) program for small companies that operate and employ people in Historically Underutilized Business Zones (Hubzone).

Disclaimer: The responsibilities and duties outlined in this job description are intended to describe the general nature and level of work performed by employees within this role. However, they are not exhaustive and may be subject to change or modification at any time to meet the evolving needs of the organization.