Capital One · 2 days ago

Principal Associate, UX Designer

New York, NY

Full-time

Onsite

Senior Level

$134K/yr - $153K/yr

4+ years exp

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Comp. & Benefits

Insider Connection @Capital One

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences

Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience

Advocating for the customer through human-centered design methods, including: discovery, research, whiteboarding sessions, and user testing

Championing prioritization of design-centered product enhancements grounded in research and analysis

Connecting with design community peers by learning, sharing, and teaching

Working with partners and teams across various geographies

Embracing and advocating for an experience mindset - this is as important to the work as the results

Participating in hiring by reviewing resumes, conducting interviews and attending consensus

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

Participating in end-to-end product design by working with researchers to understand customer needs and define opportunities through usability and empathy studies

Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes

Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

Supporting effective storytelling and presentation of visual concepts to various stakeholders

Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User Experience DesignUser Experience ResearchUser Interface DesignDesign SystemBusiness PartnershipSketchFigmaPrototypingProblem-SolvingCommunicationCollaboration