Capital One · 3 days ago
Principal Associate, UX Designer
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Responsibilities
Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging digital experiences
Participating in translating complex ideas into understandable concepts that evolve and enhance the product experience
Advocating for the customer through human-centered design methods, including: discovery, research, whiteboarding sessions, and user testing
Championing prioritization of design-centered product enhancements grounded in research and analysis
Connecting with design community peers by learning, sharing, and teaching
Working with partners and teams across various geographies
Embracing and advocating for an experience mindset - this is as important to the work as the results
Participating in hiring by reviewing resumes, conducting interviews and attending consensus
Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities
Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams
Participating in end-to-end product design by working with researchers to understand customer needs and define opportunities through usability and empathy studies
Creating process and user flows, wireframes, journey maps and interaction models, resulting in low to high fidelity prototypes
Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines
Supporting effective storytelling and presentation of visual concepts to various stakeholders
Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues
Qualification
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Required
At least 4 years of experience with user experience design and user experience research
Preferred
Bachelor’s degree or military experience
Advanced degree, trainings, or certifications in User Interface design
Designing for cross-channel experiences
Experience working within an established design system
Comfortable working with a variety of business partners and delivering outcomes
Familiarity with design and prototyping tools, such as Sketch and/or Figma
Experience designing for cross channel experiences
Benefits
Health, financial, and other benefits that support total well-being
Performance-based incentive compensation
Company
Capital One
Capital One is a diversified banking company that offers early and later stage venture, and debt financing investments.
Funding
Current Stage
Public CompanyTotal Funding
$954MKey Investors
Berkshire Hathaway
2023-05-15Post Ipo Equity· $954M
1994-11-25IPO· nyse:COF
Recent News
Business Journals
2024-06-05
2024-06-04
San Francisco Business Times
2024-06-04
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