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Company

Original Job Post

ZOLL Medical Corporation · 2 days ago

Senior IT Specialist

Atlanta, GA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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Responsibilities

Provide advanced Windows troubleshooting and support for software and cloud platforms.

Collaborate with developers to resolve technical issues and enhance platform performance.

Communicate effectively with customers to understand their issues and provide timely solutions.

Compose clear and detailed JIRA tickets for developers.

Ensure the security of IT systems and data, adhering to best practices and company policies.

Work closely with the development team to ensure seamless integration and support of HL7 standards.

Utilize REST APIs, Postman, and Swagger for testing and documentation purposes.

Stay updated on the latest industry trends and technologies to provide innovative solutions.

Qualification

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HL7IT securityWindows operating systemsTroubleshootingCloud platformsSoftware applicationsJIRAIssue trackingProblem-solvingAttention to detailPrioritizationCommunicationInterpersonal skillsCollaborationCustomer focusAdaptabilityProactiveREST APIsPostmanSwaggerInstallationConfigurationManagement of NetworksServersVirtualization TechnologiesStorage SolutionsTicket ManagementAWSAzureIT Security Tools

Required

Bachelor's degree in Information Technology, Computer Science, or a related field.

Minimum of 5 years of experience working with Hospital IT or equally complex systems.

Proficiency in HL7 and IT security best practices is preferred.

Advanced knowledge of Windows operating systems and troubleshooting.

Experience with cloud platforms and supporting software applications.

Strong problem-solving skills and attention to detail.

Ability to prioritize tasks/tickets by field requests.

Excellent communication skills, both written and verbal.

Ability to explain technical issues to non-technical stakeholders effectively.

Experience with JIRA or similar issue-tracking software.

Strong interpersonal skills and the ability to work collaboratively in a team environment.

Customer-focused mindset with a commitment to providing high-quality support.

Availability to work on-call or during off-hours as needed to support hospital IT operations.

Adaptability and a proactive approach to problem-solving.

Advanced knowledge of Windows operating systems.

Preferred

Experience with REST APIs, Postman, and Swagger is preferred.

Experience with networking, including installation, configuration, and management of networks is preferred.

Experience with servers, virtualization technologies and storage solutions.

Proficiency with JIRA for issue tracking and ticket management.

Familiarity with cloud platforms (e.g., AWS, Azure).

Understanding of IT security tools and protocols.

Company

ZOLL Medical Corporation

Glassdoor

3.3

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies.

Founded in 2004

Pittsburgh, Pennsylvania, USA

1,001-5,000 employees