Be an early applicantLess than 25 applicantsPosted by Agency
This job has closed.
ClickJobs.io ยท 2 days ago
ServiceNow Sr Administrator
California, United States
Full-time
Onsite
Senior Level
5+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesHuman Resources Services
Insider Connection @ClickJobs.io
Responsibilities
ServiceNow Platform Management: Oversee the administration and maintenance of the ServiceNow platform, ensuring optimal performance and availability. Configure and customize ServiceNow workflows, business rules, UI actions, and client scripts. Manage ServiceNow upgrades and patching processes.
IT Asset Management (ITAM): Implement and manage ITAM processes within ServiceNow, ensuring accurate tracking of IT assets throughout their lifecycle. Develop and maintain asset management policies, procedures, and standards. Ensure compliance with software licensing agreements and monitor license usage.
Hardware Asset Management (HAM): Administer and enhance HAM functionalities in ServiceNow to manage hardware assets efficiently. Track and manage hardware inventory, including procurement, deployment, maintenance, and disposal. Conduct regular audits of hardware assets to ensure data accuracy and completeness.
Process Improvement and Optimization: Identify opportunities for process improvements and automation within ITAM and HAM modules. Collaborate with cross-functional teams to integrate ServiceNow with other enterprise systems and tools.
Training and Support: Provide guidance and training to junior administrators and end-users on ServiceNow functionalities and best practices. Troubleshoot and resolve issues related to the ServiceNow platform and its modules.
Documentation and Reporting: Create and maintain detailed documentation of configurations, customizations, workflows, and processes. Generate reports and dashboards to provide insights into asset management performance and compliance.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Highly skilled and experienced Senior ServiceNow Administrator
Specialized expertise in IT Asset Management (ITAM) and Hardware Asset Management (HAM)
Deep understanding of ServiceNow functionalities, particularly in ITAM and HAM modules
Strong problem-solving skills
Ability to lead and mentor junior administrators
Experience in overseeing the administration and maintenance of the ServiceNow platform
Ability to configure and customize ServiceNow workflows, business rules, UI actions, and client scripts
Experience in managing ServiceNow upgrades and patching processes
Implementation and management of ITAM processes within ServiceNow
Development and maintenance of asset management policies, procedures, and standards
Experience in ensuring compliance with software licensing agreements and monitoring license usage
Administration and enhancement of HAM functionalities in ServiceNow
Experience in tracking and managing hardware inventory, including procurement, deployment, maintenance, and disposal
Conducting regular audits of hardware assets to ensure data accuracy and completeness
Identification of opportunities for process improvements and automation within ITAM and HAM modules
Collaboration with cross-functional teams to integrate ServiceNow with other enterprise systems and tools
Providing guidance and training to junior administrators and end-users on ServiceNow functionalities and best practices
Troubleshooting and resolving issues related to the ServiceNow platform and its modules
Creation and maintenance of detailed documentation of configurations, customizations, workflows, and processes
Generation of reports and dashboards to provide insights into asset management performance and compliance
Company
ClickJobs.io
Tired of searching for a job? We compile the latest vacancies from job sites and company apply pages so you can search for every job using one platform.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
