Inalab Consulting, Inc. ยท 2 days ago
Computer User Support Specialist Journeyman
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Information Technology & Services
Insider Connection @Inalab Consulting, Inc.
Responsibilities
Participate in the management of Automated Information Systems (AIS) and network enterprise systems.
Provide basic troubleshooting for network switch, router, and firewall.
Advise, troubleshoot, and implement approved corrective actions for secure and non-secure ADPE software.
Install, maintain, and operate classified and unclassified electronic messaging services.
Operate the video-teleconferencing (VTC) and audio-visual equipment, perform operation, basic maintenance, and troubleshooting procedures for the Conference Center (VTC) system.
Perform Customer Service Desk duties such as coordinating work order documents with customers and elevating work order documents to IT Government lead.
Monitor ADPE bench stock and submit paperwork using the electronic Vendor Quote (VQ) to replenish stock.
Qualification
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Required
Minimum HS diploma
SEC+CE
Microsoft Certification
Knowledge of ADPE asset management processes
Knowledge of service desk operations
Knowledge of Defense Switched Network (DSN) and AMX equipment
Understanding of maintenance and operations for VTC
Benefits
Minimum of two (2) weeks annual paid time off.
A comprehensive, company-paid medical, dental, and vision plan and life insurance.
401K plan with a vesting schedule for company added contributions.
Company
Inalab Consulting, Inc.
Inalab Consulting is a leading IT solutions and strategy consulting firm focused on providing solutions that transform enterprise operations in the government and commercial sectors by dependably bridging the gap between business strategy and technology.
Funding
Current Stage
Growth StageCompany data provided by crunchbase