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Beth Israel Lahey Health ยท 2 days ago
Administrative Assistant II
Boston, MA
Full-time
Onsite
Entry Level
1+ years exp
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Responsibilities
Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors, and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority.
Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.
Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary.
Collects co-payments from patients at point-of-service. Coordinates billing tickets for office visits and services following established procedures. Forwards all billing fee tickets according to protocol to billing staff. Reconciles collections at the end of the business day per established protocol.
Maintains physicians' clinical and administrative schedules and calendars. Types correspondence, manuscripts, and/or others documents. Transcribes letters and patient notes as needed for physicians and facilitates in clinical computer systems. Prepares and distributes routine reports.
Notifies, confirms, and reminds patients of scheduled appointments such as consultation, follow up, or simulation via letters or phone calls.
Obtains authorization for radiologic exams as needed.
Sorts, copies, files, and distributes all incoming and outgoing correspondence and mail to the appropriate parties in absence of AAI.
Participates in and is responsible for special projects and process improvement initiatives as requested.
Qualification
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Required
High School diploma or GED required.
1-3 years related work experience required.
Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.
Preferred
Associate's degree preferred.
Healthcare experience.
Benefits
Health Insurance
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
10,001+ employees
H1B Sponsorship
Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageLeadership Team
Cindy Rios
Executive Vice President and Chief Financial Officer
Robert Fields
Chief Clinical Officer and Executive Vice President
Recent News
2024-04-09
John Guilfoil Public Relations LLC
2024-02-09
The Business Journals
2024-02-09
Company data provided by crunchbase
