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Company

Original Job Post

Belmont Lavan · 3 days ago

Senior Product Manager

New York County, NY

Full-time

Hybrid

Senior Level

2+ years exp

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IT Services and IT Consulting

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Responsibilities

Provides overall direction for consumer product enhancements and general product development requirements.

Creates recommendations and feature definition to address current client needs, and market opportunities.

Identifies product market opportunities through market research, customer profiling, needs analysis, market sizing, and competitive analysis.

Develops and implements product strategies and partnership opportunities consistent with company vision.

Serves as the key contact for assigned product and product line for questions and new product ideas.

Identifies and analyzes critical issues related to the product design and promotion of the product(s).

Works with product marketing department to develop effective communication activities and programs.

Leads product focus groups for assigned product(s) and user conference sessions.

Administers company policies and procedures affecting assigned product(s).

Identifies continuous improvement opportunities for Product Management processes.

Manages the resolution of escalated customer questions and problems.

Provides support to the sales organization regarding sales demonstrations and product positioning.

Collaborates with technical communications writers to develop proper documentation.

Participates in design, documentation, and QA testing when needed.

Performs other duties as assigned.

Qualification

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Consumer lendingBanking industry knowledgeTechnical architecturesDatabase structuresSoftware development principlesUser stories developmentProduct requirement documents developmentExecution of plansWorking with cross-functional teamsReacting quickly to complex situationsWorking with employeesWorking with customersWorking with outside organizationsProblem-solvingDecision-makingVerbal communicationWritten communicationInterpersonal skillsOrganizational skillsPlanning skillsFlexibilityAttention to detailPresentation skills work independentlyJudgmentMaintaining stable performance under stressScrumAgile DevelopmentFinancial Services SoftwareSales

Required

Deep understanding of consumer lending and the banking industry.

Strong verbal and written communication and interpersonal skills needed

Technical knowledge including comprehension of technical architectures, database structures and software development principals

Strong organizational and planning skills with a history of successful execution of plans

Possess strong problem-solving and decision-making skills. Ability to work independently, apply judgment, maintain stable performance under stress and flexibility in an evolving work environment

Ability to develop user stories or product requirement documents

Proven presentation skills

Attention to detail and the ability to manage multiple tasks simultaneously as required

Demonstrated ability to work effectively with cross-functional teams

Ability to react quickly to complex situations; work with employees, customers and outside organizations in a professional manner

Preferred

Proven track record of driving projects from initial concept through completion and user adoption; collaboration with development and other teams; and driving continuous improvement in systems and processes along with success in dealing with competing priorities

Proven ability to work with and manage partner relationships

Familiarity with Scrum and Agile development processes

Demonstrated ability to conduct discover to understand client needs and define the appropriate features to solve those problems.

Financial services software experience (sales, support, product management, etc.) preferred

2+ years Financial Industry, Mortgage or Consumer Lending experience preferred

Knowledge of project management principles