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Clearlink Partners · 2 days ago
Quality Assurance/Testing Analyst
United States
Full-time
Remote
Mid Level
$87K/yr - $130K/yr
3+ years exp
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Responsibilities
Understands business process management and business requirements of the customers and translating them to specific process, control, and reporting requirements
Identifying areas for process improvement, and developing/ implementing solution
Leading review and writing descriptions of business needs and business program functions, including creating process and data flow diagrams, workflow diagrams, test scripts, training curriculum, and quality assurance/audit procedures.
Identifying opportunities for workflow optimization, efficiency and automation
Staying up-to-date on the latest process and IT advancements to automate and modernize systems
Conducting meetings and presentations to share ideas and findings
Performing requirements analysis
Documenting and communicating the results
Recommend alert and reporting requirements
Leverage technical skills, coupled with business intelligence and a deep understanding of the customer's needs to transform information into application and operational requirements
Effectively communicating insights and plans to cross-functional team members and management
Gathering critical information from meetings with various stakeholders and producing useful reports
Ensuring options are evaluated and presented to meet business needs and requirements
Performing user acceptance testing
Basic knowledge in generating process documentation
Strong written and verbal communication skills including technical writing skills
Updating, implementing, and maintaining procedures
Prioritizing initiatives based on business needs and requirements
Serving as a liaison between stakeholders, business units, technology teams and support teams
Managing competing resources and priorities
Monitoring deliverables and ensuring timely completion of projects
Qualification
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Required
Strong technical skills.
Excellent documentation skills
Fundamental analytical and conceptual thinking skills
Experience creating detailed reports
Competency in Microsoft applications including Word, Excel, Project and Outlook.
Strong planning, organizational, and time management skills.
Understanding of HealthRules Claims System
A minimum of 3 years as a team member on process-oriented projects in highly complex business-to-business and/or outsourced client environments
Previous experience working for a managed care organization in Claims, Business / Systems Analysis or Quality Assurance
Proven experience in eliciting requirements and testing
Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
A history of supporting successful projects
Preferred
Jiva experience/Jiva certified preferred
A bachelor’s degree in business or related field preferred, comparable experience considered
Company
Clearlink Partners
Clearlink Partners is a Total Cost of Care (“TCOC”) and operational efficiency consulting firm.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
James Dandy
SVP and Chief Administrative Officer
Company data provided by crunchbase
