Oktana · 1 day ago

Account Manager, Staff Augmentation

United States

Full-time

Remote

Entry, Mid Level

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Responsibilities

Develop customer relationships and manage retention and growth within those accounts

Create the foundation for long-term customer relationships

Clearly communicate the wide-range of staff augmentation services provided

Manage renewal cycle and deliverables including SOWs in line with compliance requirements

Track and report on pipeline status, including escalation to appropriate internal management

Coordinate with Resourcing to build the right team for each customer and ensure our delivery team members are happy

Collaborate with Marketing to improve sales collateral and provide new customer references

Qualification

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SalesAccount ManagementTech Industry KnowledgeBusiness Value PropositionSales ExperienceStaff AugmentationTechnical IntegrationsProblem-Solving CommunicationCustomer ServiceAdaptabilityGritSalesforce ecosystem relationshipsOffshoreNearshore team collaboration