Diversified · 1 day ago
Audio Visual - Program Manager
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Responsibilities
Single point-of-contact for assigned Audio Visual program
Provide weekly Audio-Visual program status updates to management and customer stakeholders.
Provides escalation for project managers and the client
Provides cross region and/or specialty coordination and ensures consistent delivery processes for strategic programs.
Expected to provide management with instant notifications of potentially critical situations that put the project or program at risk.
Responsible for the financial performance of each Audio Visual project within assigned program.
Develop and maintain strong communications with each Audio Visual projects' stakeholders.
Always anticipating, looking ahead for barriers which may de-rail Audio Visual project, developing structures of means to resolve unforeseen problems.
Sets and enforces standards for all client-facing communications.
Provides program level support to the sales process to maintain visibility on probability strategic opportunities. Supports quarterly business reviews with the client.
Handles other duties relative to the job as assigned by management.
Ensure and achieve the highest level of customer service for all Audio Visual projects within assigned program.
Tracks and reports all pending program opportunities and open initiatives. Provides frequent program level reporting to internal leadership team and the customer through program dashboards.
Qualification
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Required
5+ years Audio Visual Project and/or Audio-Visual Program Management experience.
Considerable experience with managing Audio Visual vendor relationships with Construction Management Companies, General Contractors, Consultants and Architects is required.
Proficient with computers and current business software applications within MS Office, especially MS Project & Excel.
Preferred
CAPM and/or PMP preferred
AVIXA essentials of AV Technology, Project Management for AV & CTS preferred
Possess advanced and sophisticated written and verbal communication skills.
Strong planning skills.
Must practice the highest level of customer service.
Attributes: professionalism, self-motivation, self-discipline, attention to detail and time management skills.
Company
Diversified
At Diversified, we leverage the best in technology and ongoing advisory services to transform businesses.
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-01Private Equity· Undisclosed
2021-10-18Acquired· by Integrated Fire & Security Solutions
2016-02-05Private Equity· Undisclosed
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