138 applicants
Visory · 2 days ago
Implementation Engineer
United States
Full-time
Remote
Mid Level
3+ years exp
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Maximize your interview chancesCyber SecurityInformation Technology
Hiring Manager
Austin Reed
Insider Connection @Visory
Responsibilities
Coordinating with sales to create detailed project scopes, list of tasks, and effort estimates for project statements of work
Successful execution of approved project plans
Drive regular and clear communication with the Project Manager, Project Stakeholder, Sponsors, and the client
Implementation and support skills for MSP related technologies (Microsoft Administration, Infrastructure, Networking, Security, Endpoint Management)
IT support relating to issues with the project implementation and technology
Documentation of all newly implemented or changed technology (or all technology as part of an onboard)
Generates detailed customer-facing project deliverables (diagrams, runbooks, frameworks, flow chats, end-user instructions, SOPs, policies)
Escalate and mitigate service or project issues that cannot be completed within agreed scope & time
Business awareness: specific knowledge of the client and how IT relates to their business strategy and goals
Work through project tickets and phases as assigned by a Project Manager to keep stakeholders on task and project milestones on schedule
Ensure operational procedures and practices are well defined, documented, and consistently applied
Qualification
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Required
3+ years of experience in enterprise IT environments
Experience with and knowledge of IT security concepts and best practices
Excellent diagnosis and problem-solving skills, and the ability to manage multiple tasks under tight deadlines
Highly motivated and proactive, with an ability to thrive in a fast-paced environment
Interpersonal skills: such as telephony skills, communication skills, active listening, and client-care
Ability to work in a team and communicate effectively
The ability to communicate clearly both written and verbally
High moral and ethical values
Goal-oriented and self-motivated with the ability to work within a team environment
Service awareness of all organization’s key IT services for which support is being provided
Company
Visory
Visory is a provider of robust technology management, cybersecurity and hosting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bob Hollander
President and CEO
Ryan Treisman
Chief Technology Officer
Company data provided by crunchbase
