200+ applicants

Company

Original Job Post

Guidewire Software · 2 days ago

Site Reliability Engineer III

Denver, CO

Full-time

Onsite

Senior Level

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Responsibilities

Work with development teams to troubleshoot and resolve issues, minimizing customer impact

Develop and maintain automated runbooks to manage issues proactively

Apply engineering principles and automation to enhance our operating environments

Monitor and improve the reliability and performance of applications on the Guidewire Cloud platform

Use your software engineering expertise to optimize systems and reduce manual toil

Document incidents and develop processes to prevent future occurrences

Stay current with industry trends, tools, and best practices in site reliability engineering

Foster a culture of innovation, learning, and continuous improvement

Participate in on-call rotations to ensure the availability and reliability of our services

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SLI'sSLO'sError BudgetsAPMTelemetry ToolsTroubleshootingDebuggingCICD PipelinesMonitorsDashboardsSynthetic TransactionsScalable InfrastructureInfrastructure Configuration ManagementAWSKubernetes EcosystemsTerraformGitOpsPuppetAnsibleAWS Cloud NetworkingSecurityLinux System AdministrationPythonGoJavaShellSRE CertificationAWS CertificationSQLDatabase Administration

Required

Experience with designing and implementing SLI's, SLO's, and Error Budgets

Familiarity with application performance monitoring (APM) and telemetry tools to maintain expected service levels for applications

Experience troubleshooting and debugging distributed systems on cloud infrastructure

Experience with CICD pipelines within K8S and legacy ecosystems

Experience creating monitors, dashboards, and synthetic transactions in monitoring tools like Datadog

Experience deploying and managing scalable infrastructure within AWS and Kubernetes ecosystems using Terraform and other cloud-native approaches

Experience with infrastructure configuration management using tools such as GitOps, Puppet, or Ansible

Understanding of AWS cloud networking and security, with some hands-on experience remediating infrastructure vulnerabilities

Proficiency with Linux system administration and the ability to program/script using Python, Go, Java, shell, or equivalent

Preferred

SRE Certification in one or more categories

AWS Certification in one or more categories

Experience with SQL, database administration, data pipelines, performance tuning, and schema design

Familiarity with pipelining tools such as Team City, Bitbucket Pipelines, Jenkins, or GitHub Actions

Exposure to open-source distributed data processing frameworks such as Hadoop, Apache Spark, AWS RedShift, etc

Company

Guidewire Software

Glassdoor

4.3

Guidewire Software provides core back-end systems software to the global property, casual and worker's compensation insurance industry.

Founded in 2001

San Mateo, California, USA

1,001-5,000 employees

http://www.guidewire.com

H1B Sponsorship

Guidewire Software has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (51)

2022 (120)

2021 (116)

2020 (139)