WorkatHome-JobBoard · 2 days ago

Corporate Account Manager

Austin, TX

Part-time

Hybrid

Entry, Mid Level

2+ years exp

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Responsibilities

Serve as the primary point of contact for clients while collaborating with various internal stakeholders to ensure customer satisfaction.

Manage the contract renewal cycle from scheduling initial meetings through negotiation, contract changes, and signature.

Achieve a quota of new sales growth within the customer base.

Be a customer advocate, driving relationships with key customers and creating new champions.

Identify whitespace in accounts and create value-based presentations to promote upgrades and cross-sells.

Consult with existing customers to recommend additional solutions from the CrowdStrike portfolio.

Devise and execute account strategies and plans to maximize account growth.

Provide high touch customer service, including escalation and coordination of support issues.

Deliver feedback to the Product Management team on new feature requests and product enhancements.

Qualification

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Sales Cycle ManagementSales StrategySales Qualification FrameworksQuota AchievementTask ManagementProblem-SolvingCommunicationAdaptabilityNegotiationSecuritySaaS Experience

Required

2+ years of full sales cycle experience in an account management or net new logo capacity, selling to a technical audience such as engineers, IT, security, and other related fields.

Strong ability to run a discovery, manage full sales cycle, handle objections, implement a multi-faceted sales strategy such as working with partners, and close deals.

Proficient and/or good understanding of sales qualification frameworks such as Medic, Medpicc, and Sandlar

Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.

Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.

Strong technical aptitude and ability to learn new concepts quickly.

Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings

High level of comfort handling client objections and negotiations.