Be an early applicantLess than 25 applicants
This job has closed.
College H.U.N.K.S. Hauling Junk and Moving · 1 day ago
IT Coordinator
United States
Full-time
Remote
Entry Level
1+ years exp
Wonder how qualified you are to the job?
Maximize your interview chancesCustomer ServiceLogistics
Insider Connection @College H.U.N.K.S. Hauling Junk and Moving
Responsibilities
Support Hunk Help IT Support workload including successful resolution of tickets.
Respond to help desk tickets professionally and in a friendly way. Ask for information where appropriate and care about user's issues.
Follow IT processes, procedures, and system configurations to ensure consistency and knowledge sharing.
When tickets are assigned to other parties, ensure appropriate resolution by following up with the ticket assignee.
Provide technical support and guidance to users for hardware and software issues.
Assist with onboarding and offboarding of team members and equipment.
Manage user accounts, email, and office licenses.
Perform basic system monitoring and issue escalation.
Collaborate with the team to analyze, test, and modify computer software programs as needed.
Provide PC & mobile device deployment support, maintenance, and troubleshooting.
Replicate and document software bugs for escalation to development teams.
Perform other duties as assigned.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Associate degree or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience.
Knowledge of various software business applications, email, and general Microsoft Office.
Configuring and Troubleshooting Windows, Mac OS, Android, and iOS environments.
Jira ticketing system.
Fundamental knowledge of networks, printers, conference equipment, laptops, and mobile devices.
Ability to troubleshoot software applications and provide user support.
Experience with remote desktop support tools and helpdesk software.
Understanding of IT security principles and data protection protocols.
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Company
College H.U.N.K.S. Hauling Junk and Moving
FRANCHISE OPPORTUNITIES - www.collegehunkshaulingjunk.com/franchise-opportunities With over 200 locations across the U.S., College Hunks Hauling Junk® and College Hunks Moving® provide stress-free junk removal, donation pickups, prorated-labor and Full Service Moving for professionals in any industry.
Founded in 2004Tampa, Florida, USA
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Bobby Dooley
CEO
E
Eric Natale
Chief Operating Officer
Recent News
2024-04-11
Company data provided by crunchbase
