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Company

Original Job Post

Atlassian · 3 days ago

Global Head of Solution Engineering, Mid-Market

United States

Full-time

Remote

Senior Level

$183K/yr - $294K/yr

8+ years exp

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Comp. & Benefits

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Responsibilities

Leadership & Team Development: Lead, mentor, and inspire a global team of sales engineers, fostering a culture of excellence, innovation, and continuous improvement. Develop and implement training programs to enhance the technical and professional sales skills of the team. Build & Optimize processes that support rapid growth and expansion across the team and the business. Provide thought leadership and collaborate with internal Atlassian business units and stakeholders, craft the model of the Mid-market organization. Buildout scalable functions that best serve the needs of the business while providing adequate Solutions Engineering coverage to meet the needs of the business. Continue to build out team domain disciplines in Cloud Migration, Service Management, Agile, DevOps, and Work Management solutions. Establish performance metrics and conduct regular evaluations to ensure team members meet and exceed goals.

Strategic Planning & Execution: Collaborate with senior leadership to define and execute the global sales engineering strategy for the Mid-market segment. Define and Operationalize “Metrics that Matter” to effectively manage the business and ensure the most effective utilization of SE resources. Identify and prioritize key market opportunities, driving initiatives to capture new business and expand existing accounts. Ensure proper alignment of resources and effective utilization of skill sets within assigned regions. Align sales engineering activities with overall company goals and objectives.

Customer Engagement & Solution Design: Engage in high impact sales pursuits across the global Mid-Market business. Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey. Provide technical leadership during sales presentations, demonstrations, and proof-of-concept engagements. Engage with marketing to align on effective Pipeline generation activities in Mid-Market, create new routes to market to create new funnel prospecting pipeline. Ensure the seamless integration and deployment of solutions, addressing any technical issues that may arise. Demonstrate strong executive alignment with key resources across the Partner/Channel community.

Cross-Functional Collaboration: Work closely with product management, marketing, and R&D teams to ensure the development of solutions that align with market demands and customer feedback. Serve as a liaison between sales engineering and other departments to communicate customer needs and market trends. Maintain a rigorous feedback loop with the product teams, and deliver a point of view on roadmap investment priorities. Drive the creation of technical collateral, including whitepapers, case studies, and solution briefs.

Market & Industry Expertise: Stay abreast of industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations. Understand the local market nuances across the Global customer base, including Culture, and Business practices and preferences. Represent the company at industry conferences, trade shows, and customer events, showcasing our solutions and thought leadership. Develop and maintain strong relationships with key industry stakeholders and partners.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales EngineeringGlobal TechnologySituational LeadershipSales SolutionsSoftware DevelopmentEcosystem UnderstandingRemote Team ManagementProblem-SolvingLeadershipOrganizational SkillsCommunicationTime ManagementTeamworkMentoringInspiring

Required

8+ years of experience in sales engineering, with at least 5 years in a leadership role within a global, high-growth technology

Bachelor’s degree in Engineering, Computer Science, or a related field; MBA or advanced technical degree preferred

Successfully led diverse teams to reach challenging goals and can leverage organizational networks to get things done. Be Hungry and Humble

Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals

Drive for results using out-of-the-box innovative thinking together with excellent problem-solving skills

The ability to multiply the effect of a team through situational leadership, constant challenge and a team-first mindset

Strong written and oral communication skills and ability to manage your time effectively are critical

Ideally, we're looking for someone with a prior background in solutions selling to Software Development or IT c-suite/SVPs/VP leadership, and who understands the ecosystem of potential integrations and partnerships we would work with

Experience managing distributed remote teams is a plus

You want to be a part of something big. You are up for the challenge of running a team within a fast-growing organization and balancing the needs of the team with the needs of the business

You enjoy mentoring and inspiring your team with a growth mindset

Preferred

MBA or advanced technical degree preferred

Company

Atlassian

Glassdoor

4.0

Atlassian provides collaboration, development, and issue tracking software for teams.

Founded in 2002

Sydney, New South Wales, AUS

5,001-10,000 employees

https://www.atlassian.com

H1B Sponsorship

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2020 (164)