Zycus · 2 days ago
Program Manager - Professional Services
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Responsibilities
Would lead and mentor junior Project Managers on customer projects.
Would be involved in Project / Program Management.
Would be responsible for stakeholder management – coordinating with Internal and external stakeholders.
Responsible for Managing multiple & challenging projects for Zycus. Responsible for leading Fortune 1000 Global customers across multiple industry verticals and geographies.
Lead Kick-off meetings.
Tracking and delivering projects on time. Evaluate (time / cost / quality) & change requests.
Experience creating and supporting contract & SOW reviews & addressing prospect concerns during the sales process.
Guide team towards deliverables to customers. Would be conducting formal weekly project status review meetings with team as well as with customer.
Project Risk Management and Mitigation (Internal & External).
Follow laid down processes, update weekly status and ensure to have weekly one on one in the team. Learn effective project management skills to deliver projects successfully.
Understand and resolve issues (client/internal) with processed data / software effectively and efficiently.
Travel at regular intervals to customer locations for requirements gathering, project status updates, corrective / preventive action plan etc.
Lead new initiatives and drive continuous improvement. Be a change agent within the organization.
Provide assistance and mentoring on project management methodologies, tools and techniques.
Resource Planning & mentoring the internal team
Qualification
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Required
Bachelors degree required. Project Management Professional (PMP) certification a plus
Must have experience working with Tier 1/Tier 2 services based IT companies/Big 4 Consulting firms
12-15 years’ experience in End to End Implementation Project Management role is must
Must be a US Citizen/Green Card holder
Excels at team management
Excellent oral & written communication skills
Strong soft skills in the areas of collaboration, negotiation, and influence
Strong presentation skills
Strong skills set in Agile practices for project planning, project risk identification and mitigation
Strong ability to communicate to all levels of a customer organization
Should be proficient in client interactions
Comfortable working with globally diverse and dispersed project teams
Ability to work in a fast-paced environment with minimal direction
Comfortable for business travels to be at Customers’ location
Preferred
Project Management Professional (PMP) certification
Company
Zycus
Zycus offers a full suite of procurement performance software that delivers spend management solutions.
Funding
Current Stage
Late StageRecent News
Yahoo Finance
2024-04-09
Yahoo Finance
2024-04-09
2023-12-19
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