myGwork - LGBTQ+ Business Community · 2 days ago

Business Process Analyst II

Jacksonville, FL

Full-time

Onsite

Entry, Mid Level

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Responsibilities

Support our production clients (ACH, Instant Payments and Wires) and the progressing of upgrades for our existing client base

Create process change by integrating new processes with existing ones and communicating changes to impacted organizations

Focus on process analysis and re-engineering with an understanding of technical problems and solutions relating to current and future business environments

Responsible for most complex business and systems process analysis, design and simulation

Plans, performs and implements process improvement initiatives

Communicates team progress

Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities

Other related duties as assigned

Qualification

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Project ManagementFinancial Services KnowledgeProcess Methodology ProficiencyConflict ManagementProblem-SolvingInterpersonalTeam-BuildingNegotiationTime Management

Required

Knowledge of industry wires, instant payments, and ACH

Project management and process controls experience

Bachelor’s degree in business administration, finance, computer science, or information systems or the equivalent combination of education, training, or work experience

In-depth knowledge of financial services industry practices, regulations and processes

Proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributor

Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills