Help Desk Specialist II @ Get It Recruit - Hospitality | Jobright.ai
JOBSarrow
RecommendedLiked
0
Applied
0
Help Desk Specialist II jobs in Fort Lauderdale, FL
48 applicantsPosted by Agency
job-post-linkOriginal Job Post
company-logo

Get It Recruit - Hospitality ยท 2 days ago

Help Desk Specialist II

positionFort Lauderdale, FL
timeFull-time
remoteRemote
seniorityEntry, Mid Level
date1+ years exp

Wonder how qualified you are to the job?

ftfMaximize your interview chances
Human Resources Services

Insider Connection @Get It Recruit - Hospitality

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Provide friendly and efficient technical support to resolve user issues promptly.
Collaborate with the System Administrator on infrastructure projects involving cloud and on-prem solutions.
Maintain and troubleshoot 2FA DUO systems to enhance security measures.
Install, configure, and upgrade desktops, laptops, and peripheral equipment.
Ensure smooth integration of desktops with various systems and applications.
Manage and resolve issues related to telecommunication systems.
Offer basic training and support to users on network access and software applications.
Provide technical assistance for A/V and web conferencing solutions, ensuring optimal functionality.
Keep documentation updated for A/V and web conferencing systems.
Coordinate with vendors to resolve any issues related to A/V and web conferencing technologies.
Stay updated on the latest advancements in A/V technology and conferencing platforms.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IT supportTroubleshootingHardwarePrinter issuesMicrosoft productsServerWindows OSGoogle WorkspaceInstallationsCommunicationInterpersonalProblem-solvingTeam playerCollaborationMac OSIOSLinuxADDNSDHCPSolstice PodsCrestron ConferencingGoogle Meet HardwareZoom Webinars

Required

1-3 years of relevant experience in IT support.
Proficiency in troubleshooting hardware, software, and printer issues.
Familiarity with Microsoft products (Server 2016 and above) and Windows OS.
Experience with Google Workspace applications.
Ability to handle physical tasks, such as lifting up to 50 lbs and performing physical installations.
Strong communication, interpersonal, and problem-solving skills.
Team player mindset with a willingness to collaborate effectively.

Preferred

Knowledge of Mac OS, iOS, Linux.
Familiarity with AD, DNS, DHCP.
Experience with Solstice Pods, Crestron Conferencing, Google Meet Hardware, and Zoom Webinars.

Company

Get It Recruit - Hospitality

twitter
company-logo
Get.It Recruit | Hospitality - Helping companies of all sizes accelerate their hiring.
dateFounded in 2006
location
Washington, DC
people-size2-10 employees
web-link
https://www.get.it/business/get-it-recruit-hospitality/jobs

Funding

Current Stage
Early Stage
Company data provided by crunchbase
logo

Orion

Your AI Copilot