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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 2 days ago

Senior Technical Program Manager

Seattle, WA

Full-time

Onsite

Senior Level

$74K/yr - $158K/yr

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Responsibilities

Launch and lead new process improvement, policies, and procedures that monitor and support operational and business objectives.

Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.

Familiarity solving problems/efforts with visible and not-yet-visible risks, roadblocks, constraints, including many that conflict with each other.

Excellent attention to detail and the ability to dive deep into the data.

Strong interpersonal and communication skills, including the ability to engage effectively with a broad range of audiences including senior business leaders and cross-functional colleagues.

Influence teams to dedicate resources, and lead the effort (or finds appropriate owner)

Ability to track problems to resolution quickly and with strong written and verbal communication skills to interact with management.

Qualification

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Process ImprovementWorkforce PlanningProject ManagementFinancial ModelingData AnalysisOperational EnhancementsCross-Functional CollaborationIssue ResolutionSenior Stakeholder EngagementProblem-SolvingInterpersonal SkillsCommunicationAttention to DetailLeadershipAdaptability

Required

Experience in process improvement and workforce planning project management

Ability to maintain calm under pressure and manage multiple competing priorities

Strong interpersonal and communication skills

Experience working with data to generate financial models and forecasts

Ability to launch and lead new process improvement initiatives

Proven track record of identifying and implementing operational enhancements

Attention to detail and ability to analyze data deeply

Ability to engage effectively with senior business leaders and cross-functional colleagues

Experience influencing teams and leading efforts

Strong written and verbal communication skills

Experience in tracking problems to resolution quickly

Career Level - IC3

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance