Insurance Office of America ยท 2 days ago
Commercial Lines Account Manager
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Insurance
Insider Connection @Insurance Office of America
Responsibilities
Maintain high degree of technical competence and industry/market expertise
Exercise discretion and independent judgment to ensure beneficial outcomes for clients and IOA
Direct day-to-day activities and workflow assigned to administrative, customer service and/or account management team
Assist in monitoring team performance to ensure productivity, efficiency, quality, and service standards are met
Management and execution of a variety of customer service and value-added service requests/inquiries
Manage policy expirations for existing clients and ensure appropriate actions are taken to facilitate renewals
Monitor Accounts Receivables reports and take action on any delinquent accounts
Maintain agency management system, other agency supported systems and carrier/vendor online platforms
Deliver excellent service at all times, including proactively anticipating needs and maintaining frequent communication
Continually seek to improve individual and team performance
Live and champion IOA core values at all times
Regular and consistent attendance is expected
Perform other duties as assigned
Qualification
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Required
3+ years of account management experience; or 5+ years related experience in the insurance industry
Has a thorough working knowledge of insurance brokerage business and assigned clients' needs
All required active licensing
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service skills
Excellent multi-tasking, organizational, and prioritization skills
Outstanding verbal/written communication skills
Ability to perform large work volumes with high degrees of accuracy and attention to detail
PC proficiency, including basic knowledge of MS Office products, including Outlook, Word, and Excel
Exceptional personal character
High School Diploma (or equivalent)
Preferred
At least one professional designation preferred, such as CIC or equivalent
Benefits
401(k) matching
Flexible schedule
Health insurance
Paid time off
Work from home
Company
Insurance Office of America
Insurance Office of America is a full-service insurance agency.
H1B Sponsorship
Insurance Office of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageRecent News
Fintech Finance
2022-04-07
Company data provided by crunchbase