52 applicants

Company

Original Job Post

Southern Champion Tray · 2 days ago

Key Account Manager

Denver, CO

Full-time

Onsite

Senior Level

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Manufacturing

Culture & Values

Hiring Manager

Jennifer Wilhoit

Insider Connection @Southern Champion Tray

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Responsibilities

Successfully manages accounts to achieve growth, hits sales targets, and meets overall annual budgeting requirements for territory

Builds direct relationships with National and Key Account customers at all levels and departments

Collaborates with customers and internal teams to produce high quality, customized packaging solutions based on the customer needs

Successfully manages new and existing accounts to achieve growth, hit sales targets, and meet overall annual budgeting requirements for territory

Participates in the development and implementation of a strategic business account plan for territory sales that aligns with SCT’s overall business strategy

Participates and leads sales presentations at customer events and industry tradeshows

Utilizes sales reporting tools to assist in development of realistic forecasts for production planning purposes

Leads conversations to educate existing or potential customers on our product lines to acquire and grow new business

Evaluate and submit pricing on product assortment to reflect market trends, customer needs and business climate shifts.

Reinforces positive relationships with prospective and existing customers through face-to-face meetings, events, and frequent communications

Remains current with product and industry marketing trends

Resolves escalated customer issues and complaints regarding sales and service in a way that honors the customer and aligns with SCT’s mission, vision, and core values

Sets a good example, acting in accordance to company culture and values, prioritize effectively, use good communication, and deliver results efficiently

Manages territory National & large Key Accounts to develop and grow sales volume

Meets sales directives and targets accounts for territory

Leads sales presentations and tradeshows to promote SCT products

Provides superior service to external and internal customers

Assists with development of contracts and agreements for customers

Seeks resolution and responds promptly to any product or service related issues

Submits quarterly plans, weekly itineraries, and expense reports

Maintains a deep understanding of customer needs and monitors their preferences

Maintains strong work ethic with an understanding of and adherence to SCT’s core values in all business decisions and interactions

Maintains company vehicle, if provided, communicate any maintenance needs, and have performed when necessary

Follows all company policies and procedures

Projects positive company image by interacting with fellow Team Members, customers, and management in a cooperative, supportive, and courteous manner; displays professional attitude; complies with company dress code

Effectively and accurately cascades and communicates company information to Account Managers ensuring important information is provided and understood

Cascades and communicates with individuals at all levels within the organization

Documents assigned tasks as required

Performs work according to supervisor's directives when requested

Ensures a clean workplace daily

Performs other duties as assigned

Qualification

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SalesBusiness developmentAccount managementSales targetsBudgetingStrategic planningSales reportingForecastingProduct knowledgeMarketing trendsIssue resolutionCommunicationInterpersonalRelationship buildingProblem solvingWork ethicPackaging industry experiencePresenting at tradeshowsCustomer eventsContract developmentSupervisory experience