Be an early applicantLess than 25 applicants
Aetna, a CVS Health Company · 3 days ago
Analyst, Member Communication
FL - Work from home
Full-time
Onsite
Mid Level
$41K/yr - $76K/yr
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Insider Connection @Aetna, a CVS Health Company
Responsibilities
Skilled at leading technical projects with internal and external business partners and vendors
Utilize strong communication skills with ability to clearly relay information to others
Skilled with system issue tracking software, managing cases from start to finish by collaborating with others as needed
Comfortable learning new technical systems with ability to understand data tables and mapping
Experience with the template proofing process and managing timelines
Comfortable using a wide variety of reports and skilled in Excel
The ability to assess and proactively connect information and determine impacts
Set your own priorities in a fast-paced environment
Provide research and resolution to support the complex process while still meeting department production and quality metrics
Be an innovative thinker and support process improvements initiatives
Be skilled in creating and maintaining technical work instructions for daily responsibilities
Qualification
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Required
Proficient in Microsoft Office products
Strong communication skills including ability to present to middle management levels
Problem solving capabilities / Pro-active identification of areas requiring improvements
Flexible, self-motivated with the ability to prioritize and handle multiple work tasks on an ongoing basis
Ability to adapt to an ever-changing environment with a positive outlook
Experience leading client facing meetings
Verifiable High School diploma or GED required
Preferred
Skilled in Microsoft Power BI
Commercial, Medicaid or Medicare Part D knowledge
Prior PBM knowledge
Organizational/PM skills
Ability to function within large, cross functional teams
Experience with document library management systems
Experience managing work instructions
Comfortable managing mailboxes
Skilled at editing PDFs
Bachelor's Degree preferred
Will consider an equivalent combination of education and relevant work experience in lieu of degree
Benefits
Medical, dental, and vision benefits
401(k) retirement savings plan
Employee Stock Purchase Plan
Term life insurance
Short-term and long-term disability benefits
Well-being programs
Education assistance
Development courses
CVS store discount
Discount programs with participating partners
Paid Time Off (PTO) or vacation pay
Paid holidays
Company
Aetna, a CVS Health Company
Here at Aetna, a CVS Health® company, we are building a healthier world by making healthcare easy, affordable and all about you.
Founded in 1853
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Dr. Charles Stewart
National Dental Director, Aetna and President and CEO Aetna Dental of CA. A CVS Health Co.
Jennifer A. Sweet
Chief Executive Officer
Recent News
2024-04-23
Business Journals
2024-04-17
2024-04-16
Company data provided by crunchbase
