26 applicants

Company

Original Job Post

Studio Science · 2 days ago

Salesforce Technical Lead

United States

Full-time

Remote

Senior Level

5+ years exp

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Hiring Manager

Kathleen Armbruster

Insider Connection @Studio Science

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Responsibilities

Collaborate with clients to understand their business requirements and translate them into scalable Salesforce solutions

Design and configure Salesforce applications with a focus on OmniStudio, including OmniScript, Data Raptors, Flex Cards, and other related components

Implement and customize Public Sector Solutions within Salesforce to address the specific needs and compliance requirements of state and local government agencies

Utilize Government Cloud capabilities to ensure data security, compliance, and regulatory adherence for public sector clients

Develop OmniScripts to streamline and enhance user experiences, ensuring efficient workflows and intuitive interfaces

Build and maintain integrations between Salesforce and external systems to facilitate data exchange and process automation

Provide guidance and recommendations on best practices for leveraging Salesforce technologies within the Public Sector context

Conduct user training sessions, and knowledge transfer activities to empower client teams in utilizing Salesforce effectively

Stay updated on the latest Salesforce releases, features, and industry trends, incorporating them into project implementations and solutions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce Service CloudSalesforce Sales CloudProcess BuilderLWCApexAuraSDLCOmniStudio DeveloperOmniStudio ConsultantPlatform Developer 1 & 2Platform App BuilderSales Cloud ConsultantService Cloud ConsultantGlobal client interactionUS work authorization communicationProblem-solving handle multiple tasksMotivated self-starterCustomer-facing interactionsTeam collaborationAdaptabilityEmpathyProfessionalismFlexibility

Required

5+ years of Salesforce Service and/or Sales Cloud configuration experience, preferably in a professional services/consulting organization with client interaction

Bachelor's degree or better in Business Administration, Information Technology, Computer Science, or Computer Engineering or a related area of study; combination of education and technical experience also acceptable

Hands on development experience using Flows, Process Builder, LWC, Apex, Aura

Experience with Salesforce implementation through the full Software Development Lifecycle (SDLC)

Salesforce Certifications: OmniStudio Developer (strongly preferred), OmniStudio Consultant (strongly preferred), Platform Developer 1 & 2 (preferred), Platform App Builder (preferred), Sales Cloud Consultant (preferred), Service Cloud Consultant (preferred)

Strong communications skills

Ability to handle multiple tasks and priorities

Motivated, self-starter that loves to solve complex problems

Experience with customer-facing interactions at the executive level and across diverse audiences, including technical demonstrations

Eagerness to contribute to overall team expertise, standards, methodologies and practices

Proficiency in flourishing within an environment characterized by ongoing feedback; adeptness in handling stressful situations with grace, empathy, and diplomacy

Capability to efficiently operate remotely and maintain a professional demeanor while working from a designated location within the United States

Availability and flexibility to work with global clients across multiple time zones and for occasional travel to clients sites and Studio Science headquarters in Indianapolis, Indiana

Must be authorized to work in the USA for any employer without the need for sponsorship now or anytime in the future.