200+ applicantsPosted by Agency

Company

Original Job Post

Kforce Inc · 2 days ago

Data Scientist

Columbus, OH

Contract

Onsite

Senior Level

5+ years exp

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Responsibilities

Lead collaboration with cross-functional partners to understand their business needs; Formulate and complete end-to-end analysis that includes data gathering, analysis, and ongoing scaled deliverables; Deliver effective presentations of findings and recommendations to multiple levels of leadership, creative visual displays of quantitative information

Lead gathering and synthesizing data and other relevant information to develop fact-based conclusions and make business recommendations to improve customer and agent experience delivery; Employ a logical, systematic approach to problem solving and research using analytical techniques to achieve business objectives and drive change

Lead strategy and execution of digital/web analytics and serve as the digital/web analytics expert for Company

Partner with Data Engineering and Data Warehouse team on requirements and enhancements to existing data pipelines, data sets, and data platforms; Partner with the Business Intelligence and Marketing teams to ensure synergies and a cohesive measurement system across operational/financial analytics, marketing analytics, digital experience analytics and customer and agent experience analytics

Interacts with business stakeholders and cross-functional business partners; Owns specific relationships with business stakeholders and cross-functional business partners; Examples include discussing and identifying business problems, collaboration on possible solutions, data needs, upcoming project requirements, and results

Evaluate best method(s) to define, measure, investigate and track customer and agent experience performance and success measures; Iteratively prototype, build, and automate reports and share with stakeholders via established routine

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product developmentDigital technologyData analysisProgrammingDatabasesCustomer insightsExperience design principlesStatisticsAnalytics toolsGoogle AnalyticsSitecore Experience AnalyticsPower BITableauMicroStrategyPythonRExcelCustomer focusRevenue growthProject managementProblem solvingHard workingEnthusiastic leaderCreative leaderCollaborationInspirationEmpathyPassionStrategic thinkingInnovative thinking

Required

BA/BS degree in Business, Finance, Economics, Technology or other relevant discipline; Master's degree a plus

5 years of experience in analytics related to product development, digital, mobile, user experience, customer and agent experience, or ecommerce

3-5 years of experience working with a variety of digital technology, reflected in a thorough understanding of the digital space

Experience with SAS, R, Python, or a comparable data analysis tool

Experience with programming, working with databases, working with operational data

Experience of analyzing complex data and large data volumes

Comprehensive understanding of customer insights, technical capabilities, and experience design principles to translate business, channel, and marketing objectives into integrated digital strategies

Advanced knowledge of statistics and models

Expertise with analytics tools (i.e. Google Analytics, Sitecore Experience Analytics, Power BI/Tableau/MicroStrategy or similar, Python and/or R, Excel)

Excellent organizational, verbal, presentation/facilitation, and written communication skills

Must have an aptitude for critical thinking and problem resolution

Enthusiastic and creative leader with the ability to inspire others

High level of competency collaborating, inspiring and leading others across all levels of the organization

Strong empathy for customers and passion for revenue and growth

Strategic and innovative thinker

Process-oriented mindset

Pro-active and results orientated

Must have strong attention to detail

Ability to -hit the ground running

Preferred

Proven skills in data management and data extraction working with large data sets preferred

Benefits

Medical/dental/vision insurance

HSA

FSA

401(k)

Life insurance

Disability insurance

ADD insurance

Company

Kforce Inc

Glassdoor

3.8

Kforce is a solutions firm specializing in technology and other professional staffing services.

Founded in 1962

Tampa, Florida, USA

1,001-5,000 employees

http://www.kforce.com

H1B Sponsorship

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