Anthropologie · 2 days ago

Anthropologie Home Stylist

Chicago, IL

Part-time

Onsite

Entry Level

$19.06/hr - $19.06/hr

1+ years exp

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Responsibilities

Contributes to upholding a service culture that demonstrates extraordinary service to cultivate an environment where all customers feel welcome, heard and valued

Leads by example in relationship building, styling, and networking with customers; educates the store team and the customer on the benefits of the home stylist role and program

Generates impromptu and formal appointment opportunities to cultivate customer relationships and drive key metrics

Advocates for technology usage and encourages the team to transact in the moment, upsell, and clientele

Contributes to an inclusive environment by helping to amplify all voices, actively seeking and advocating different perspectives

Identifies home styling knowledge gaps amongst the team and actions accordingly; facilitates regional and brand styling initiatives or trainings

Utilizes brand resources to share relevant home styling and product knowledge with the team to elevate associate confidence in servicing the home customer

Reviews store business to understand buying trends, influence home outfitting and selling decisions, and to drive home department business

Takes ownership of the furniture business by capitalizing on walk-in traffic and identifies business-driving opportunities through outreach and networking; actions opportunities in partnership with store leadership to drive incremental sales for the store and achieve company and outreach goals

Partners with visual team to execute seasonal updates for design center; upkeeps design center product standards and technology

Upholds accountability and productivity for part-time or full-time zoned Design Center hours; contributes to a customer-first philosophy and is flexible in supporting other areas when business dictates

Communicates customer insights and shopping patterns to the leadership team and styling team through regional or brand communication platforms

Cultivates productive relationships with leadership and selling team that contributes to a collaborative, customer-centric environment; maintains open communication to identify and act on business needs in the moment

Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities

Collaborates with store leadership in identifying and curating events and experiences that are reflective of the interests of the local customer and surrounding community to drive brand engagement

Qualification

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