200+ applicants

Company

Original Job Post

Omni Fiber · 2 days ago

Senior Network Engineer

United States

Full-time

Remote

Senior Level

7+ years exp

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Internet

Hiring Manager

Jessica List

Insider Connection @Omni Fiber

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Responsibilities

Implement and oversee the implementation of network equipment, circuits, peering, and other network support functions in a rapidly growing service provider network

Design and configure network equipment for new business requirements. Publish configuration templates and guidelines. Maintain documentation.

Provide 3rd level support for NOC and advanced technical support escalations

Perform other technical work as directed

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Network EngineeringRoutingSwitchingBGPIPv6MPLSVPNNATCG-NATOSPF-TEQinQL2VPNEVCTunnel ProtocolsH-QoSJuniperCiscoMicrotikFiber NetworkPONDSLCable BroadbandOLTONTONUEthernetEIA/DIA CircuitsNIDsNetwork Operations CenterIncident Management

Required

Minimum 7 years experience in an IT or Internet service related technical field

2+ years of recent experience at a broadband, fiber, or cable company providing residential Internet services directly to customers

Experience in a network engineering, network planning, or upper-level network operations role directly supporting a service provider network

Fiber / PON / DSL or Cable broadband network experience

Design, configuration, and troubleshooting of routing and switching technologies in common use in service-provider networks

BGP, IPv6, MPLS and VPNs, NAT/CG-NAT, BGP, OSPF-TE, Service Provider Switching (QinQ, L2VPN/EVC), Tunnel protocols (L2TP/IPSec/GRE), H-QoS for Triple-Play

Juniper / Cisco / Microtik routers and switches

Fiber OLT/ONT/ONU PON platforms and technologies

Familiarity with Commercial Ethernet, EIA/DIA circuits, NIDs, and common transport technologies

Knowledge of common Network Operations Center incident management processes, including ticketing, incident handling, customer notifications, root cause analysis / post-mortem documentation, and change management procedures

Broadband customer troubleshooting and current or prior technical support skills

Knowledge of TCP/IP and the common applications of the Internet

Ability to navigate and guide others through Windows, Linux, and common Mobile platforms in GUI and CLI to perform network troubleshooting

Knowledge of broadband home routers and the configuration/troubleshooting of both basic and advanced home broadband technologies (DHCP, NAT, Port Forwarding, UPnP, Firewall and Anti-Virus)

Familiarity with WiFi technologies, including Mesh technologies and troubleshooting common WiFi connectivity and speed issues

Familiarity with the concepts and implementation of subscriber provisioning for broadband triple-play services

Customer service and speaking skills

Conflict resolution and de-escalation of difficult customer interactions