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Overview

Company

Original Job Post

Stellantis Financial Services US · 2 days ago

Account Manager

Dallas, TX

Full-time

Hybrid

Entry Level

$19/hr - $21/hr

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Insider Connection @Stellantis Financial Services US

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Responsibilities

Conferring with customers by telephone to collect current and past due payments while documenting all actions taken on the account

Reviewing customer's file and offering programs to qualified customers to minimize delinquency

Using established procedures to make effective use of extensions and due date changes to resolve delinquent accounts

Utilizing collection skip tools to locate accounts leading to resolution

Recommending accounts for repossession or legal action

Performing all responsibilities in compliance with company policies and procedures

Assisting with various projects as assigned by direct supervisor

Qualification

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MS ExcelMS WordKeyboard SkillsProblem-SolvingEffective CommunicationStress ManagementMulti-tasking

Required

High school diploma/GED

Moderate computer knowledge of MS Excel and MS Word software and keyboard skills including minimum accuracy requirements

Ability to recognize problems, resolve or escalate as needed, including using a variety of talk offs to convince the customer to make a payment

Speak and listen effectively to customers via phone, and tolerate stressful interactions with customers

Multi-task in a high energy standard office and/or home environment

Benefits

401(k) matching

Health insurance (medical, dental, vision)

Disability insurance

Life insurance

Paid time off

Company

Stellantis Financial Services US

Stellantis Financial Services provides new and used auto financing for Stellantis’ premier brands: Chrysler, Dodge, Jeep®, Ram, Mopar, SRT, FIAT®, and ALFA ROMEO.

Founded in 1988