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Company

Original Job Post

Confidential · 2 days ago

District Manager

Butler, PA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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Responsibilities

Accountable for managing all aspects of operations for all products and services that the company provides. Providing all personnel with a safe work environment and providing all necessary tools and equipment to ensure employees are safe.

Accountable for all aspects of daily operations which include performing resource allocation, workload assignment and scheduling field technicians for assigned projects. Ensuring error-free service delivery to achieve the highest customer satisfaction. This may involve managing inventory, staffing levels, and overall performance. Ensuring all company assets are professional in appearance and operational and that preventive maintenance programs are in place and being followed.

Accountable for customer service by ensuring that the district provides exceptional customer service and maintains high levels of customer satisfaction. Addressing and resolving all customer complaints or concerns promptly and effectively.

Accountable for Financial Management by preparing & achieving P&L Budget for District. Plan and coordinate business operations in the district to achieve financial goals. Analyzing financial reports and performance metrics to identify areas for improvement and cost-saving opportunities and identifying potential revenue opportunities. And providing the finance team with information required for invoicing.

Accountable for team leadership and development, recruiting, hiring, training, and developing staff members within the district. Providing guidance, gap recognition, coaching, and support to ensure that employees are performing effectively and delivering excellent customer service.

Responsible for communication and collaboration and serving as a liaison between corporate headquarters and the district. Communicating company goals, initiatives, and policies to employees and providing feedback to corporate leadership.

Responsible for liaising with corporate and field-level representatives to coordinate testing project schedules and logistics.

Responsible for identifying business challenges and suggesting appropriate action plans to upper Management.

Responsible for collaborating with sales to generate district related proposals and cross approval before submitting to the customer.

Responsible for providing operational feedback for continued improvement.

Pay issues or technician concerns.

Fair and impartial to employees and their workloads

Management of employee overtime.

Vacation Requests or bereavement.

Disciplinary actions.

Employee reviews.

Health insurance Q&A.

New Hire interviews and offers.

Sales leads or new business possibilities will be passed to the COO, PL-Directors, and Sales team immediately.

Perform audits of your programs and equipment every 4-6 months to ensure quality and control.

Send a bi-weekly report to the COO & Director at the end of each working week, capturing the data and information that is required.

District operations are done within the Company’s quality, safety & environmental programs and policies frequent reviews are done to ensure compliance by manager.

Any other managerial duties requested by immediate supervisor.

Qualification

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ScienceMathematicsTechnical Field ExperienceGas ServicesMicrosoft ApplicationsEnglish FluencyProject ManagementProblem-SolvingHard WorkingCommunication