ABBTECH ยท 2 days ago
Quality Assurance Specialist
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Insider Connection @ABBTECH
Responsibilities
Collaborate with stakeholders to understand and document change requirements, including impact analysis, risk assessment, and change scheduling.
Develop and maintain change management artifacts such as change records, change plans, and change implementation schedules.
Coordinate change approval meetings with the Technical Review Board (TRB) and Change Control Board (CCB), ensuring that all necessary documentation is available for review.
Facilitate discussions and provide guidance during change approval meetings to ensure a thorough review of change requests, including consideration of potential impacts and risks.
Assist in the identification and mitigation of potential risks and issues associated with changes.
Work closely with cross-functional teams to ensure the timely and successful implementation of approved changes.
Act as a stakeholder for the configuration and maintenance of change request management within ServiceNow, ensuring that the system supports efficient and effective change management processes.
Monitor and report on the status of change requests, providing regular updates to stakeholders and leadership.
Continuously improve change management processes and tools by identifying areas for enhancement and implementing best practices.
Qualification
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Required
2-4 years experience in change management coordination or a related role.
Strong understanding of change management principles, methodologies, and best practices.
Familiarity with ServiceNow or other change management tools.
Excellent organizational skills with great attention to detail.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Ability to prioritize and manage multiple change requests simultaneously.
Bachelor's degree in computer science, information systems, or a related field.
Must be a U.S. Citizen with an active clearance.
Knowledge of ITIL principles and certification (e.g., ITIL Foundation) is a plus.
Benefits
Medical, Dental, and Vision offerings
Weekly Direct Deposit
Paid Holidays and Personal Time Off
401(k) with match
Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
Pre-Paid Legal and Employee Assistance Programs
Northwest Federal Credit Union Membership
BB&T @ Work Program
Company
ABBTECH
ABBTECH is a staffing and recruiting company that provides it and professional employment solutions.
Funding
Current Stage
Growth StageCompany data provided by crunchbase