Techgene Solutions · 2 days ago
Conversational Experience Designer
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Responsibilities
Design engaging and user-friendly conversational experiences for voice and chat platforms.
Utilize Generative AI concepts like prompt engineering and prompt chaining in experience design.
Collaborate with developers to integrate data from API calls, databases, and other technologies into the conversation design.
Translate product requirements into effective conversation designs.
Ensure attention to detail and flawless execution in the design process.
Maintain a customer-centric approach with a focus on enhancing user experience.
Participate in technical discussions and assist in making technical decisions.
Qualification
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Required
3+ years’ experience in conversation design for voice/chat.
Some experience in designing for Generative AI powered experiences (prompt engineering/prompt chaining)
Understand how data from API calls, databases, and other underlying technologies fit into experience design and collaborate with developers on solutions.
Strong ability to translate product needs into usable conversation designs.
Detail-oriented, unfazed by technical detail, committed to flawless execution.
Customer-centric mindset with empathy for the user experience
Ability to participate in technical discussions and help make technical trade-offs.