OKAYA INFOCOM · 2 days ago

Axway/MFT System Administrator

United States

Full-time

Remote

Mid Level

2+ years exp

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ConsultingInformation Technology

Hiring Manager

Nishant Kumar

Insider Connection @OKAYA INFOCOM

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Responsibilities

Responsible for set up, execution, and troubleshooting of Trading Partner/client infrastructure components including accounts, scripts, settings, notifications, builds, etc.

Manage and maintain the creation and testing of new and existing enterprise data transfers, including but not limited to use of standard file formats {i.e. 834, 837, 4010, & 5010}, proprietary eligibility, and auto-registration file formats

Serve as the primary IT/technical point of contact for the client, or the client’s vendor and internal enterprise personnel in all Data Movement matters

Maintain and adhere to EDI and file transfer security compliance standards; including but not limited to: HIPAA, PII, PCI, etc.

Provide occasional ad hoc reporting

Troubleshooting of incidents/issues caused by performance, application, infrastructure and database code issues

Address, manage, and/or troubleshoot customer/client reported issues, service requests, and/or changes

Provide timely completion and/or resolution to requests and technical support issues; providing Root Cause Analysis where applicable

Provide 24X7 on-call support for all production environments; rotational pre-scheduled basis

Off Shift Work: rotational on-call responsibilities all initiated through the EOCC for any Managed/Escalated incidents; production change/task implementations

Identify and implement continual process improvement opportunities and automation development

Performs other related duties as assigned/needed

Qualification

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College degreeComputer scienceInformation managementData movementFile transfer processHealthcare industry experienceCustomer focusProblem resolutionDrive for self-developmentHigh ethicsValues