187 applicants

Company

Original Job Post

Hexure · 2 days ago

Configuration Specialist

Dallas-Fort Worth, TX

Full-time

Onsite

Mid Level

$76K/yr - $86K/yr

1+ years exp

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Responsibilities

Ensure solution compatibility with both internal and external systems

Ensure solution sustainability by utilizing best practices and standards

Create business rules, via FireLight proprietary XML codebase, to drive the user experience when completing the applications electronically based on customer requirements

Maintain and update FireLight Admin features including but not limited to form consumption, wizard design, product management, role codes, review queues, environment configurations and system utilities.

Support customer deployments, delivery timeline analysis, and version control.

Monitor issues tracking software via the JIRA tracking software to address issues submitted by internal and external test teams in a timely manner

Perform unit testing and assist the team with end-user scenario testing to ensure the application/product works as specified

Participate in team and project meetings by preparing and communicating progress on work assignments

Work cooperatively with other specialists and global teams

Triage client support tickets requiring basic technical knowledge of the architecture of the supported system

Meet Utilization and productivity targets

Meet project deadlines and established KPIs

Meet with customers, via video meeting software such as Teams, to analyze their needs and discuss projects

Interpret inbound data from external systems, typically in JSON format

Qualification

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XMLWeb applicationsDesktop applicationsExcelWordPowerPointEnglish proficiencyProject managementXML data structuresSoftware integrationFollowing proceduresFinancial services industry knowledgeFireLight experienceProblem-solvingAttention to detailCommunicationIndependenceTeamworkDecision-makingSelf-motivated

Required

1 – 3 years’ experience in a technical field

High degree of proficiency in Web and Desktop applications, including Excel, Word, and PowerPoint

Must have demonstrated experience in XML data structures, including editing and troubleshooting XML documents and schemas, as well as integrating XML with various software applications.

Proficient in English with good written and oral communication skills

Capable of working independently with minimal supervision or as a part of a team

Proven ability to work in a fast-paced environment and manage multiple projects and priorities

Demonstrate effective decision-making and problem-solving skills; attention to detail and accuracy is mandatory

Self-motivated, not afraid to seek out knowledge and stay abreast of new technology trends

Understand the importance of following procedures currently in place

Financial services industry and FireLight experience is a strong plus