Center for Internet Security · 2 days ago
Senior Salesforce Administrator
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AssociationCyber Security
Insider Connection @Center for Internet Security
Responsibilities
Develop, test, document, and deploy high quality business and technical solutions on Salesforce using Agile processes, principles, and techniques
Administer stated objectives, goals, and performance standards for Salesforce Administrators in assigned team and assist in ensuring that goals are met or exceeded
Triage support and development tickets, ensuring they are properly document
Maintain, enhance, and create workflows, process builder flows, visual flows, and other functions and configurations within the Salesforce environment
Provide metrics, data analytics, and data visualizations to inform critical business decisions
Support Salesforce, Kugamon, Qualtrics, and DocuSign applications
Help build and support custom applications and 3rd party integrations with Salesforce
Provide training on best practices and the use of applications and integrations to internal teams
Create and maintain all aspects of customer relationship management (CRM) reporting and dashboards
Other tasks and responsibilities as assigned
Qualification
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Required
Bachelor’s Degree in Information Technology or related field
5+ years’ experience providing administration services in a complex Salesforce environment
Prior experience with implementing and managing DocuSign CLM, Qualtrics, Tableau, and Kugamon
Strong communication, problem solving, collaboration, and analytical skills
Experience with implementing custom Salesforce Objects
Experience with multiple integrations, API connections
Must be authorized to work in the United States
Preferred
Experience in a technology company
Expert level proficiency with Salesforce administration, engineering, workflow building and reporting, including Salesforce Object Query Language (SOQL), triggers, process builder, validation rules, permissions, and dashboards
Experience configuring complex Configure, Price, Quote (CPQ) applications for multiple product lines and business areas
Able to manipulate large data sets (ETL) using Data Loader
Experience with Agile methodologies
Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree
Benefits
Health (PPO, EPO, HSA), Dental & Vision Insurance
$500 wellness card for Health Coverage Participants
401(k) with 4% Company Match, vested from the first day of hire
Flexible Spending Account (FSA) & Dependent Care Account (DCA)
Life Insurance
Bonding Leave
Paid Volunteering Program
Bonus eligibility
Paid Time Off (PTO) inclusive of vacation, personal and sick time
Paid Holidays
Wellness Program
Employee Engagement Activities
Professional Development Opportunities
Tuition Reimbursement
Student Loan PayDown Program
Employee Referral program
Employee Assistance Program
Company
Center for Internet Security
The Center for Internet Security is focused on enhancing the cybersecurity readiness and response of public and private sector entities.
Funding
Current Stage
Growth StageLeadership Team
Recent News
2024-06-01
2024-04-09
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