eVerge Group · 2 days ago

Salesforce Solution Architect

United States

Full-time

Remote

Senior Level

5+ years exp

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Consulting

Comp. & Benefits

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Responsibilities

Collaborate with stakeholders, including business users, IT teams, and management, to understand requirements

Architect and lead discovery plans that cover the business organizations, processes, and personas defined in the project

Create detailed User Stories and manage within an Agile Project tracking Tool (e.g., Jira)

Engage a wide range of stakeholder (end users to senior leadership) to ensure completeness of requirements and alignment to project objectives

Design scalable and sustainable solutions to address business needs, considering factors such as data model, security model, business processes, customization, and user experience

Work with business stake holders to define before and after processes

Collaborate with technical architects to translate user stories and requirements into robust solution designs

Present findings and gain alignment on Solution design and benefits with all stakeholders

Oversee the development and testing process to ensure that the Salesforce solutions meet functional requirements, including performance, scalability, and usability

Work with business stakeholders to refine user stories

Work with on-shore and off-shore developers to ensure understanding of requirements and related business context

Perform simple development, as required, using OOTB capabilities

Lead demonstrations, prototypes, conference room pilots to validate designs and identify opportunities for improvement

Plan, lead, and support Salesforce testing cycles (QA, UAT)

Collaborate with stakeholders to manage change effectively by facilitating user training, communication, and adoption strategies to ensure successful implementation and user adoption

Create Training Materials and lead Train-the-Trainer sessions

Provide hyper care assistance at required

Assist with User Adoption assessment and planning

Qualification

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SalesforceAgileUser storiesStakeholder engagementSolution designProcess definitionTechnical architectureTestingPrototypingChange managementSales business processesService business processesMetrics analysisOff-shore developmentCommunicationCollaborationLeadershipProblem-solvingService CloudField Service LightingService Cloud Add-onsCPQEinsteinPardotMarketing CloudMuleSoftTableauApplication ConfigurationAPEXLightning Components