FreshRealm · 2 days ago

Account Manager, Sales

USA

Full-time

Onsite

Mid Level

$73K/yr - $110K/yr

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Responsibilities

Manage relationships with customers, developing positive working relationships by proactively anticipating and meeting their needs.

Develop deep trusting relationships with a portfolio of major customers.

Acquire a thorough understanding of customer needs and requirements including growth, market strategies, and value proposition.

Expand relationships with existing customers by continuously proposing solutions that meet their objectives.

Ensure the correct products and services are delivered to customers in a timely manner.

Serve as the link of communication between customers and internal teams.

Resolve any issues and problems faced by customers and quickly resolve issues to maintain trust.

Meet on a regular basis with key stakeholders to build strong relationships.

Continually serve as a visible accessible resource for customers at all times.

Set short and long-term goals and define strategies and roadmaps for achieving them.

Identify and implement sound business strategies and best practices for the account(s).

Conduct routine meetings with the stakeholders (internal and external) to review goals and objectives.

Work closely with internal departments to execute plans effectively for our customers.

Project Management responsibilities ensuring delivery on time, promotional dollars, and quality or prioritized projects and products to the account(s).

Oversee execution and manage timelines for promotional needs.

Play an integral part in generating new sales that will turn into long-lasting relationships.

Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics.

Broker Management and Integration as needed.

Qualification

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Project managementMicrosoft OfficeGoogle SuitesCRM software proficiencyAptitude for learning systemsProblem-solvingCommunicationNegotiationInterpersonalTime management