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The Salvation Army · 2 days ago
Program Supervisor-Shelter Operations
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
5+ years exp
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Responsibilities
Supervises day-to-day shelter operations, including housing, facility maintenance, meal preparation, transportation, and assistance services.
Coordinates program facilities maintenance, repairs, and security.
Reviews incident reports, client needs, and program services delivery.
Collaborates with social services staff for crisis intervention services.
Develops and communicates program procedures and policies.
Prepares for and coordinates program audits, formulates corrective actions.
Supervises program activities like counseling, case management, and life skill classes.
Maintains accurate records and statistics, prepares reports for funders.
Attends community meetings, provides leadership, and builds partnerships.
Responds to billing questions, carries a caseload when necessary, assists with emergency intakes.
Attends conferences for personal and professional development.
Qualification
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Required
Minimum of 5 years of experience in human services, psychology, or a related field.
Bachelor’s degree in human services, social work, psychology, or related field required.
Requires a valid state driver's license
Requires state driving privileges.
Must complete Safe from Harm, CPR, and First Aid training within 60 days of employment.
Knowledge of general social work principles and available resources
Knowledge of social services procedures, practices, and methods
Knowledge of social services related to federal, state, and local laws, rules, and regulations relating to provision of homeless services.
Knowledge of case management methods and techniques
Knowledge of services offered by the county and other local public and private community-based service agencies
Skills in interpreting and implementing local, state, and federal regulations that govern homeless services
Skills in explaining and advocating for the needs of children, families, the elderly, disabled adults and the impoverished
Skills in demonstrated leadership
Skills in excellent communication skills – both written and spoken
Abilities in adaptability
Abilities in building partnerships
Abilities in building trust
Abilities in communication
Abilities in decision making
Abilities in delegating responsibility
Abilities in managing conflict
Preferred
Master’s degree in human services, social work, psychology, or related field preferred.
Benefits
Medical, Dental and Vision Insurance
Paid Time Off (PTO) and Holiday Pay
Life Insurance
Retirement Plans and more!
Company
The Salvation Army
The Salvation Army is a charity organization that focuses on rehabilitation, job training, veterans, and grassroots services.
10,001+ employees
H1B Sponsorship
The Salvation Army has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (2)
2022 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$0.05MKey Investors
Timken Foundation of Canton
2023-06-30Grant· $0.05M
Leadership Team
Michelle Dressler, MBA
Territorial Finance Secretary (CFO)
Clarence White
Chief Information Officer
Recent News
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