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Company

Original Job Post

Akraya, Inc. · 2 days ago

Business Analyst (IT) III

Austin, TX

Full-time

Onsite

Mid Level

$43.11/hr - $47.23/hr

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Responsibilities

Work closely with relevant stakeholders to gather, understand and define business requirements

Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals

Develop user stories and to-be process flows to support the design and development of our Salesforce solution

Partner with the Product Manager to translate product roadmap features into well-defined product requirements/user stories

Work collaboratively with team members to design a solution that will meet business requirements and create user stories

Collaborate with developers and QA to test and verify that solutions will meet business requirements

Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing

Participate in prioritization meetings with the SCRUM master and Product Owner

Manage risks and issues, escalating to senior stakeholders for resolution

Coach and facilitate champion users across various teams to enhance their success

Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments

Document use cases, business/system/functional requirements

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Experience working in an agile environment experience with Salesforce CRM Sales Cloud experience with Salesforce CRM Experience Cloud interpersonal skills stakeholder management skills organisational skillsHighly adept to changeWillingness to learn

Required

Excellent interpersonal skills, verbal and written communication in English

Excellent stakeholder management skills

Strong organisational skills

Experience of working in an agile environment

Highly adept to change

Willingness to learn

Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)

Company

Akraya, Inc.

Glassdoor

4.8

Akraya stands as a preeminent provider of IT consulting and staffing services, chosen by leading technology-based companies across the United States.

Founded in 2001

Santa Clara, California, USA

201-500 employees

http://akraya.com

H1B Sponsorship

Akraya, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (4)

2022 (12)

2021 (9)

2020 (15)