WillowTree · 2 days ago
Director, Delivery Lead 2
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Product DesignSoftware
Insider Connection @WillowTree
Responsibilities
Create, guide, and communicate the holistic project plans and goals to create alignment and overall program delivery success
Partner across teams to drive product development, own the creation of mission-critical products and deliver desired outcomes
Lean on your experience to provide effective decision-making on complex issues of scope, design, architecture, and process
Deliver timely and tailored communication for various audiences: engineering teams, product managers, marketing partners, and C-level executives
Optimize processes and use of time for your team while focusing on key client activities
Be flexible and adaptive by applying appropriate project management frameworks that suit the customer and product
Qualification
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Required
7+ years of experience in software development
Experience leading large-scale custom software development projects, from discovery through UX design, implementation, and deployment
Demonstrated experience and confidence in managing software projects with complex scopes and executive partners
Experience facilitating working sessions with client stakeholder groups and internal teams
You've managed projects, provided feedback, and led a multidisciplinary team
Ability to clarify complex ideas and navigate ambiguity for your team
Preferred
Professional experience as a Project or Product Manager and Scrum Master from a major technology consultancy or agency
Proven experience working with AI or machine learning-based products
Certifications such as CSM, CSPO, PMP, SA, SPC, etc.
Experience with B2E or Contact Center CX solutions is highly desirable
Experience with cloud-based infrastructure and services
Experience using or building developer platforms
Benefits
Healthcare benefits - Medical, Vision, Dental (We cover 100% of individual employee medical premiums)
Life & Disability Insurance
401K matching
Flexible paid time off & paid company holidays
Parental Leave
Employee Share Purchase Plan
Employee Assistance Program (EAP)
Company
WillowTree
WillowTree is a mobile innovation agency creating digital products designed to drive growth for brands.