69 applicants
Evora IT Solutions · 2 days ago
ServiceNow Project Manager
United States
Full-time
Remote
Senior Level
5+ years exp
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Responsibilities
Lead the project team throughout the delivery process.
Communicate daily with the project team, customers, and leadership to report on project status and plan for upcoming milestones.
Manage project financials, including monitoring timecards of active project team members.
Apply expertise in the delivery methodology to promote client success.
Partner with the Sales team and client to understand the services to be delivered.
Manage scope, schedule, budget, risks, issues, changes, resourcing, and other project functions.
Mentor team members to achieve service objectives.
Identify gaps in solution delivery, propose solutions, and escalate as needed.
Manage multiple projects simultaneously.
Qualification
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Required
A Bachelor’s degree or equivalent experience.
Experience leading ServiceNow projects.
5+ years’ experience in a professional services organization and consulting experience is preferred.
Project Management Professional (PMP) certification is preferred.
Effective communication skills with the ability to set appropriate expectations with the client.
Strong interpersonal skills, client-centric attitude, ability to deal with cultural diversity.
Experience driving complex issues through analysis and resolution.
Experience working collaboratively.
Strong attention to detail and documentation skills.
Preferred
Agile Scrum experience and Scrum Master certification is preferred.
Business Process experience is a nice to have.
Experience in delivering FSM projects preferred.
ServiceNow certifications in customer workflows desired.
Experience from managing several concurrent external client projects desired.
ITIL Certification is preferred.
High autonomy with the possibility to implement topics holistically and independently.
Benefits
Work from Home
Training & Development Programs (Learning Credits Available for Certifications)
Competitive Paid Time Off Benefits
Competitive Salary & Incentive Compensation Program
Healthcare Plan (Medical, Dental & Vision)
401(k) with Employer Match
Annual company trips in the United States and Globally
High autonomy with the possibility to implement topics holistically and independently
Company
Evora IT Solutions
Evora IT Solutions is an international software and IT service provider focusing on maintenance management and customer service.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-11-12Acquired· by Allgeier SE
Leadership Team
Jan-Erik Bätz
CEO at Evora IT Solutions Inc.
Recent News
The Portugal News
2024-04-21
The Portugal News
2024-03-11
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