200+ applicants
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Marsh McLennan Agency ยท 2 days ago
Data Validation Resolution Representative
Fort Lauderdale, FL
Full-time
Onsite
Entry Level
1+ years exp
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Hiring Manager
Sarah Mitchell
Insider Connection @Marsh McLennan Agency
Responsibilities
Process records based on the established Service Level metrics.
Utilize the Record Management System tool to actively manage customer contacts, violation notices, and associated license plates.
Utilize the systems to research and evaluate data based on established criteria to make decisions on the record for presentation to customers.
Research, validate license plates, and resolve customer disputes by using established procedures and guidelines.
Provide proper expectations with customers on what information is needed to validate license plates and resolve their dispute properly.
Contact customers to communicate the status of submitted disputes.
Track and close cases as information is provided and/or the period to resolve the case has ended.
Meet the expectations of daily activities in order to maintain requirements defined for turnaround expectations.
Send system corrections for adjustments that need to be made based on findings from disputes.
Report issues observed with the system and customer accounts to management immediately.
Qualification
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Required
High School Diploma or equivalent
Minimum 1+ year of office support, data entry, or quality assurance experience
Microsoft Office experience
Preferred
Requires monthly visits to the Customer Service department for required training
Company
Marsh McLennan Agency
Marsh McLennan provides business insurance, employee benefits, retirement, and private client solutions. It is a sub-organization of Marsh & McLennan Companies.
5,001-10,000 employees
H1B Sponsorship
Marsh McLennan Agency has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (2)
2022 (2)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Ben Newman
Chief Financial Officer
Michael Harris
COO
Recent News
FinTech Global
2024-06-03
2024-05-31
Business Wire
2024-05-23
Company data provided by crunchbase
