Benefit Cosmetics · 2 days ago

Retail Account Manager

Greater Chicago Area

Full-time

Hybrid

Mid Level

$69K/yr - $86K/yr

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Responsibilities

Ensure highest level of customer service by coaching and developing the team.

Plan and execute new product launches and corporate programs.

Develop strategies for retail sales growth and in-store events.

Recruit, supervise, motivate, and develop a team of store associates.

Maintain ongoing monitoring, coaching, and training of personnel.

Provide feedback on Benefit strategies, trainings, and products.

Identify areas of strength and weakness and formulate action plans.

Oversee all budget, expenses, and stock concerns.

Teach, coach, motivate, and develop selling personnel.

Lead the organization through change and growth.

Qualification

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Retail salesCoachingMicrosoft OfficeInsuranceCustomer serviceLeadershipAttention to detailFlexibilityCommunicationNegotiationInfluencingMulti-tasking

Required

Experience in retail sales and service (beauty industry and wholesale stores a plus) showing strong customer services skills

Previous management experience with leading and coaching teams

Strong attention to detail while simultaneously being capable of seeing the 'whole picture.'

Flexible and amenable to changes in a fast-paced, high-growth environment. Must be able to multi-task while accommodating changing priorities

Experience with negotiation and influencing at all levels, with ability to communicate with Counter Managers, Sephora cast members and all appropriate Benefit team members including VP’s, Regionals, and SF Headquarters

Flexibility to work nights, weekends and some holidays to meet business needs

Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook

Ability to travel as needed

Must have proof of insurance, current and valid driver’s license, and reliable means of transportation