iAppsData Inc. · 2 days ago

Business System Analyst

Jacksonville, FL

Full-time

Onsite

Mid Level

3+ years exp

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Responsibilities

Provide customer service support to end-users

Provide support, maintenance, and enhancement of system functionality

Collaborate with team to ensure the stability, integrity, security, and efficient operation of business systems.

Provide guidance on application functionality and capabilities.

Define, modify, and configure systems to meet business needs.

Consult with users to identify business needs, document business requirements, and translate into technical specifications.

Prepare robust technical reports and create diagrams, workflow maps, or other visuals to facilitate enhanced system understanding

Identify, evaluate, and implement new systems and solutions, or identify enhancements to existing systems; define requirements and specifications

Review delivery team output to ensure requirements are interpreted and met correctly, define, and execute test cases for testing, debug and troubleshoot, and assist with training.

Lead team involved in completion of project assignments, requiring proficient knowledge of project management.

Monitors overall Business System effectiveness and recommends potential improvements.

Performs other job-related work as assigned.

Qualification

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Business systems analystBusiness system designConfigurationFunctionalityIntegrationsData flowsIncident managementRequest managementChange managementProblem managementSdlcItilAgileProject managementBusiness relationship managementVendor relationship managementCritical thinkingProblem solvingAnalytical skillsCollaborationCommunicationOrganizationTime managementEffective leadership