169 applicants

Company

Original Job Post

Quontic · 2 days ago

Senior Quality Control Analyst

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Conduct detailed quality control tests on residential loans to ensure they meet the established standards and guidelines.

Analyze data from quality control tests to identify trends, inconsistencies, and areas for improvement.

Detect and report any discrepancies or issues found during the QC process. This can include errors in documentation, compliance issues, or deviations from loan guidelines.

Prepare detailed reports on findings from quality control tests, including recommendations for corrective actions and improvements.

Work with the QC Manager to develop and refine quality control processes and procedures to enhance the overall quality and efficiency of the QC function.

Provide training and guidance to ensure consistent application of quality control standards and procedures.

Ensure that all quality control activities comply with regulatory requirements and internal policies.

Collaborate with other departments, such as underwriting and loan processing, to address and resolve quality issues and improve overall loan quality.

Conduct internal audits and assist in external audits related to quality control processes and findings.

Serve as a subject matter expert on quality control standards, methodologies, and best practices within the residential loan industry.

Perform special projects, and additional duties and responsibilities as required.

Qualification

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Mortgage operationsUnderwriting guidelinesMicrosoft Office 365EncompassACESContinuing educationProblem-solvingInterpersonalAnalyticalCommunicationDetail-orientedSelf-directedCollaborativeResponsiveCustomer-focusedNon-QM experience

Required

Bachelor's degree (or equivalent), or similar; OR associate degree and two (2) years of experience in functional area; OR high school diploma (or equivalent) plus four (4) years of experience in functional area.

Additional three (3) years+ of progressive experience in functional area.

Proven skills and experience with mortgage operations functions, including pre-close/post-close.

Proven knowledge on conventional, FHA, HELoan, and Non-QM underwriting guidelines.

Proven experience with Microsoft Office 365 and the following technology: Encompass and ACES.

Willingness to pursue continuing education, certifications, etc. as applicable to advancing in the organization.

Analytical and problem-solving skills.

Interpersonal and communication skills with the ability to speak confidently.

An ability to thrive in a fast-paced environment where priorities change daily, and where employees wear many hats.

Detail-oriented with the ability to think 'outside the box' and prioritize tasks and decisions in a timely manner.

Self-directed, yet effective working as part of a collaborative team.

Responsive and customer-focused with a demonstrated use of professional judgment.