Apple Leisure Group · 2 days ago
Business Systems Analyst
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HospitalityLeisure
Insider Connection @Apple Leisure Group
Responsibilities
Triage and troubleshoot system issues to determine impact, cause, and assignment.
Prepare confirmed issues for product development teams.
Gather details needed to support projects and production issue resolution.
Provide expertise on existing system functionality.
Maintain the knowledge of brand configurations and how platform configurations work.
Make configuration changes to resolve system issues and support project work when needed.
Develop and maintain training material as a subject matter expert.
Assist in coordinating and performing user acceptance testing for configuration or system-related changes.
Demonstrate a commitment to ALG core values.
Qualification
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Required
Bachelor’s degree or an equivalent combination of education and experience
2 years in Analyst related role or travel industry experience, related call center/operations/product build area
Strong technical aptitude and ability to research & solve complex issues independently
Ability to self-manage and work both independently and collaboratively with great team spirit
Excellent written and verbal communication skills
Knowledge of prioritizing projects and multi-tasking in a fast-paced environment with aggressive deadlines
Excellent analytical and organizational skills, ability to plan and achieve a variety of tasks
Flexible in taking on new challenges
Benefits
Medical, Dental and Vision Insurance
Basic Life Insurance
Short & Long Term Disability
Paid Parental Leave
Corporate Wellness Program
Travel Discounts & Deals
Paid Time Off & Holidays
401(k) Plan with Company Match
Company
Apple Leisure Group
Apple Leisure Group is a vacation services company providing all inclusive vacation packages.
Funding
Current Stage
Late StageTotal Funding
unknown2021-08-15Acquired· by Hyatt ($2.7B)
Leadership Team
Recent News
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