64 applicants

Company

Original Job Post

Authentic8 · 2 days ago

Sr. Business Systems Analyst

United States

Full-time

Remote

Senior Level

$120K/yr - $140K/yr

5+ years exp

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Hiring Manager

Christina Calderon, SPHR-CA SHRM SCP

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Responsibilities

Business Requirements Gathering: Define business requirements and systems goals by consulting with stakeholders. Translate requirements into functional and technical designs.

Hands-on Systems Administration: Administer Salesforce, manage integrations, customizations, and troubleshoot. Oversee Salesforce managed packages and financial software systems.

Ongoing System Maintenance: Conduct system audits, collaborate for updates, and monitor performance proactively.

Process Documentation: Document processes, create training materials, and support user proficiency.

Data Integrity: Enforce data quality standards, perform validation checks, and maintain data governance practices.

Operational Efficiency: Analyze processes, streamline workflows, and recommend solutions for operational improvements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business Systems AdministrationSoftware ImplementationsLead-to-Cash Tech StackMarketing SoftwareSalesforce Sales CloudFinance SoftwareCPQ ModulesProcess DocumentationTraining MaterialsData IntegrityData GovernanceBusiness AnalysisProblem-SolvingAnalyticalAttention to DetailCommunicationInterpersonalPrioritizationJIRAConfluenceGuru

Required

Bachelor's degree or higher in business or technology-related field

5+ years of relevant experience in ongoing business systems administration and software implementations within Business / Revenue Operations

Familiarity with usage-based models/SKUs, multi-year transactions, discounts, channel, and Federal business in general (FedRamp, complex customer account set-ups, etc.)

In-depth functional and technical hands-on systems administration and solution architecture, particularly within a full “Lead-to-Cash” tech stack - Marketing Software (Marketo), Salesforce Sales Cloud, Finance Software (Zuora & NetSuite) and other related technologies

Strong analytical and problem-solving skills with acute attention to detail

Experience with managing consultants, outsourced managed service providers and offshore resources

Experience with implementation or enhancements of CPQ modules that include quoting, subscription management, pricing, product bundles, product/pricing rules, and advance approvals

Excellent communication and interpersonal skills for collaborating with cross-functional teams

Experience in creating process documentation and training materials

Ability to prioritize and manage multiple tasks in a dynamic environment

Knowledge of data integrity best practices and experience implementing data governance

Familiarity with business analysis methodologies and tools