31 applicants

Company

Original Job Post

Postman · 2 days ago

Solutions Architect

San Francisco, CA

Full-time

Hybrid

Senior Level

$175K/yr - $215K/yr

8+ years exp

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Responsibilities

Act as trusted advisors to consult, teach, and guide customers towards increased API lifecycle maturity

Help to drive value and adoption of Postman by assisting customers to understand how Postman can solve their business and API-related needs

Build and nurture strong customer relationships with assigned accounts

Always be curious and constantly conduct discovery to understand customer use cases and pain points in order to then best position the Postman API platform in response

Be strong customer advocates and act like an extension of the customer's team

Partner closely with Customer Success Managers to devise success plans for assigned accounts

Collaborate with Sales and Customer Success to identify outreach targets to drive expansion opportunities

Guide customers along their API journey via education, technical consultation, and general enablement to help them achieve their development and business goals

Establish liaisons with the Product team to stay abreast of product developments and roadmap

Listen for and qualify customer feedback and share with the Product teams internally so that Postman can continue to best support their customers

Aid in producing enablement resources that lead customers towards realizing the full value of the Postman API platform

Build solutions for customer problems/needs that improve their user experience to show the “art of the possible”

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Solutions architectureSales engineeringSoftware developmentEngagement with technologistsRelationship buildingAPI understandingModern development methodologiesDevOpsEnterprise SaaS salesCustomer relationship managementDeveloper toolingIDEsGitCI/CDMonitoring servicesMicroservicesContainersCloud computingValue proposition communicationProblem-solvingHard-working listenerGreat communication skillsFast learnerEnjoys teamworkCollaboration

Required

Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience

8-12 years of experience as a solutions architect, sales/solutions engineer or software development engineer

Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders

Experience with engaging senior management and executive audiences to convey Postman's value proposition

Capable of forging deep, long-lasting relationships with customers

Strong understanding of APIs, and experience with producing and consuming with APIs across different domains

Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle

Comfortable with the enterprise SaaS sales process and customer relationship management

Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions

Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.

Fast learner, excited and willing to learn new technology on an ongoing basis

Great communication skills (presentation, verbal and written)

Enjoys a fast-paced environment and loves teamwork and collaboration

Benefits

Full medical coverage

Flexible PTO

Wellness reimbursement

Monthly lunch stipend

Company

Postman

Glassdoor

3.3

Postman is the collaboration platform for API development.

Founded in 2014

San Francisco, California, USA

501-1,000 employees

https://www.postman.com

H1B Sponsorship

Postman has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (2)

2022 (7)

2021 (2)

2020 (2)