Abacus Technology Corporation ยท 2 days ago
Computer Systems Analyst
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Information TechnologySoftware
Insider Connection @Abacus Technology Corporation
Responsibilities
Provide routine troubleshooting and maintenance of IT hardware including servers, clients, printers, network hardware, etc.
Provide routine troubleshooting of IT software, TCP/IP configuration, operating systems errors, etc.
Verify server and client configurations and interfaces with local Information Assurance (IA) and networking entities for network connectivity.
Re-image IT systems into server and client computers IAW DoD standards and agency guidelines to include all post-installation tasks.
Provide system administration for IT software.
Support and maintain telecommunications systems.
Prepare and facilitate secure and unsecure video teleconferences utilizing Government owned and provided equipment.
Troubleshoot system hardware and software problems.
Configure, apply, and troubleshoot software upgrades.
Provide research and analysis of systems problems, and coordinate with the technical staff to document findings and events.
Qualification
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Required
3+ years experience in IT systems and technical support
Must be Security+ certified
Experience with computers, networks, systems analysis, automated systems design, data system interfaces, system development cycles and concepts, and information processing standards and methods
Experience identifying operational/processing problems, evaluating alternative approaches, adapting precedents and procedures, and planning and implementing or recommending resolution to resolve problems
Knowledge of capabilities and limitations of IT equipment and systems design methods and familiarity with network management and cyber security approaches and requirements to recommend improvements, evaluate alternate configurations, and develop concepts for modifications and future systems
Must have extensive experience with Windows Active Directory, DNS, TCP/IP, switch and router configuration, PKI, and SSL
Solid customer service skills, including good communication and the ability to demonstrate professionalism and strong customer service skills
Must be a US Citizen and hold a current Secret clearance
Company
Abacus Technology Corporation
Abacus Technology Corporation delivers leading edge, high quality assistance in response to complex technology challenges.